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Knowledge Management
 
The American Heart Association has extracted the highlights of a paper entitled Making E-Learning Work in the Nonprofit Sector. Among the truths? E-learning isn’t cheaper, nor does it replace the role of a teacher.

The nonprofit APQC claims to be the inventor of knowledge management as a discipline. So, the site has a wealth of information about the subject and advice on how to put it to good use.

This 2005 article by Tracy A. Hurley and Carolyn W. Green at Texas University-Kingsville, San Antonio, digs right to the core of knowledge management in the nonprofit sector.

This article by Michael C. Gilbert posted on Nonprofit News Online answers some important questions relating to knowledge management.

Rutgers University compiled a list of sources, some online and some not, on knowledge management.

Organizational Effectiveness

Scholarly article by two professors at the University of Michigan.

Venture Philanthropy Partners funded this McKinsey study on effective capacity building. This resource is featured in several areas here because of the importance of framing work on any system/process within an organization in line with the mission, strategy and priorities of the whole and with an understanding of the impacts on the other systems/processes within the organization. 

Program Evaluation

The W.K. Kellogg Foundation developed this comprehensive handbook on evaluation for their grantees. It incorporates a participatory process, uses a multidisciplinary approach, and focuses not just on outcomes but also on building capacity. 

The Roberts Enterprise Development Fund has created a framework for SROI based on its work in the field with grantees. This research collection from REDF is rich with real-life examples of the application of SROI.

Basic Guide to Program Evaluation (Including Outcomes Evaluation)
Comprehensive site from the Free Management Library.

The American Evaluation Association developed these guidelines for professional evaluators.

United Way guide to resources for measuring program outcomes for health, human service and youth and family-serving agencies.

This document from the Free Management Library provides guidance toward basic planning and implementation of an outcomes-based evaluation process (also called outcomes evaluation) in nonprofit organizations. 

Article by Carter McNamara provides insightful questions to ask when you’re contemplating evaluating your programs.

Publications

Free to staff and volunteers at U.S. nonprofits, this monthly “focuses on all facets of fund-raising and organizational management.” Here you can bone up on board development, writing proposal and managing volunteers.

List of online full text articles published in the Frances Hesselbein Leadership Institute’s award-winning quarterly journal.

Bibliography of titles on strategic planning provided by Create the World.

Publisher of books for nonprofits.

Research

This initiative of the Aspen Institute funds research and has a large online library of research, done by their grantees, on the nonprofit sector.

List of free research publications from Independent Sector on nonprofit sector issues.

The Washington, D.C.-based CoRAL network promotes partnerships between researchers and community-based organizations that mobilize their collective resources to support the organizations’ social change missions and to pursue social justice.

Social Entrepreneurship

A workbook detailing the first stages of a nonprofit creating a money-making enterprise. Developed by Community Wealth Ventures, a subsidiary of Share Our Strength that assists nonprofits in designing and building successful revenue-generating enterprises.

Website of one of the founding organizations of the social entrepreneur movement. Ashoka’s mission is to develop profession of social entrepreneurship around the world.

Major hub for publications, resources, case studies, careers and links related to social enterprise and venture philanthropy.

Citizen Base Initiatives—an Ashoka project—provides a simple strategic framework for mobilizing community resources.

Changemakers.net Library
Changemakers.net provides a rich collection of materials on social change from around the globe in its library section.

Strategic Planning 

The Free Management Library provides a comprehensive guide and introduction to strategic planning including a range of useful links.

Venture Philanthropy Partners funded this McKinsey study on effective capacity building (listed as the second feature on the page accessed by the link). This resource is featured in several areas because of the importance of framing work on any system/process within an organization in line with the mission, strategy, and priorities of the whole and with an understanding of the impacts on the other systems/processes within the organization. 

Easy-to-follow example of a strategic plan from the Free Management Library.

Bibliography of nonprofit websites, covering the basics of strategic planning and its importance.

This article was adapted from two briefing papers by the Conservation Co.: “Making Growth Work: Planning and Management Guidelines for Nonprofit Organizations” and “Getting Back in Shape: Guidelines for Improving the Fitness of Established Nonprofit Organizations.”

Article by Dennis R. Young of the National Center on Nonprofit Enterprise​ offers planning advice for staying afloat through a wonderful comparison between the sinking of the 17th-century Swedish warship Vasa and events that may sink a nonprofit.
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