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Nonprofit agencies are aggressively measuring the outcomes of their efforts. This article describes current activities in five important areas, offers 30 useful lessons learned and discusses seven key challenges still to be overcome. These insights from the nonprofit sector are equally useful to persons working in other settings.

A resource from a British consulting firm for nonprofits seeking information on how to measure their efforts.

Boston-based nonprofit consultant Hedda Rubin defines outcome measurement and then goes into various ways to do it properly in this short brochure.

The Society for Nonprofit Organizations’ Learning Institute has two tracks on outcome evaluation as part of its distance learning certificate series. The videos include evaluation experts from Urban Institute and United Way of America, along with short case studies of agencies that have developed outcome evaluation. 

This report provides a view of an approach to outcome measurement, its strengths, weaknesses and limitations. It provides details on certain features of the United Way’s approach and how to put the process in motion.
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