Nonprofit agencies are aggressively measuring the outcomes of their efforts. This article describes current activities in five important areas, offers 30 useful lessons learned, and discusses seven key challenges still to be overcome. These insights from the nonprofit sector are equally useful to persons working in other settings.

A resource for nonprofits seeking information on outcome measurement.

Introductory Articles and Portal Sites on Outcome Research/Measurement

An article discussing the value of measuring outcomes and its importance as a tool to all nonprofits and some helpful tips on how to measure outcomes.

The Society for Nonprofit Organizations Learning Institute has two tracks on Outcome Evaluation as part of its distance learning certificate series. And, you may be able to purchase videos or work something out in partnership with them. The videos include evaluation experts from Urban Institute and United Way of America, along with short case studies of agencies that have developed outcome evaluation. You can contact them through the SNPO online website.

This report provides a view of an approach to outcome measurement, its' strengths, weaknesses and limitations. It provides details on certain features of the UWA approach, suggested ways to implement the process, in addition to actual outcome measurement by local agencies.